If a competitor withdraws at least 23 days prior to event day they have the option of a credit or refund:
Credit: Credit towards another Rapid Ascent event – less a 10% administration fee
Refund: A refund will be offered, less 25% administration fee
If a competitor withdraws less than 23 days before event day:
Refunds/credits must be requested in writing via email@example.com
Transfer of individual race entries are NOT permitted.
Providing there are spaces available, a runner may transfer from a higher entry fee event/category to a lower entry fee event/category before 8:00am AEST on the Tuesday before event day. In this case, the difference between the two entry fees will not be refunded.
Providing there are spaces available, a runner may transfer from a lower entry fee event to a higher entry fee event up to 8:00am AEST on the Tuesday before event day – no admin fee will be charged. Any entry upgrades requested after 8:00am AEST on the Tuesday before event day will incur a $15 upgrade fee (plus entry fee difference), to be paid at race registration.
Changes to team composition (changing legs or changing a team member) can be made up until online entries close at 8:00am AEST on the Tuesday before event day. Any changes made at race registration will incur a $15 fee.
EVENT RESCHEDULING / CANCELLATIONS
If the event is deemed unsafe or unable to be held on the proposed date, the following steps shall be followed:
Rapid Ascent will endeavor to reschedule the event to another date with all entries transferring to the new date
If the new event date is more than 23 days after the original date and you are unable to attend a competitor may withdraw from the event according to the refund policy above.
If the new event date is within 23 days of the original date and you cannot attend you can receive a race credit to any Rapid Ascent event less a 25% admin fee
Rapid Ascent reserves the right to alter or amend the originally proposed course(s) from that which was published on the event website for any reason
Advice of any event postponement or change will be made on the front page of the event website as early as possible before the event, and will be posted to the official race notice board at the registration marquee.