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Q: How can I check if I'm registered for the race?

A: If you cannot find your registration confirmation, please email to xterra [at] offroad-outdoor.com and we will be happy to check for you.

Q: Online registration is closed! How can I still register?

A: Please visit your event’s schedule to find the times when you can register in person at the race venue. Sorry, we are unable to take registrations over the phone after on-line registration has closed.

Q: Is there a minimum age requirement for the XTERRA Croatia Off-Road Triatlhon's race?

A: The minimum age limit is 15.

Q: Am I able to transfer my registration to another runner if I am not able to attend the event?

A: Unfortunately, no. We do not allow transfers. The only exception is if the runner can produce official military orders indicating a deployment or move out of the area.

Q: Can I roll my registration to next year's race?

A: Sorry, we are not able to roll registrations from year to year.

Q: Can I switch my t-shirt size?

A: If you want to switch your shirt size before the event, please email to xterra [at] offroad-outdoor.com with the change. On event weekend, you will be able to pick up the size you indicated on your registration form. If your shirt does not fit when picking up your packet, you may trade after the event if there are any shirts left over.

Q: I can no longer come to the event. Can you mail me my shirt?

A: Unfortunately, we are not able to mail the shirts or packets if you are unable to attend the event. However, you can have a friend pick up your goodies if you know someone that can make it to packet pickup.

Q: Can I pick up a friend’s packet?

A: Yes with proper documentation including proof of USAT license.

Q: Can I get a refund?

A: Unfortunately, we are not able to give any refunds at any time.

Q:  Are there finisher medals?

A:  Yes, everyone who finishes the race in the time limit will get the finisher medal.

Q: I missed the awards ceremony. Can you mail me my medal or can I pick it up?

A: All winners must be present to receive their award. We do not keep unaccepted medals and are unable to mail them.

Q:  Can I pre-run/ride the course?

A:  Due to the nature of the course being on restricted property, pre-running/riding of the course is prohibited.

Q: Can I use a walking stick on the course?

A: Unfortunately, due to safety concerns, we ask that people do not carry walking sticks on our courses.

Q: Can I run with my dog or jogging stroller?

A: Unfortunately, we are not able to allow dogs or jogging strollers on any of our trail run courses, for the safety of all participants.

Q:  Is there a timeline?

A:  Yes, please refer to our Event Schedule for a timeline.

Q: I have a ton of questions about the XTERRA Croatia race. Who can I talk to?

A: Please email to xterra [at] offroad-outdoor.com. We will be happy to help you with anything else you may need.

Coming Soon

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